Shipping policy

Thank you for shopping at Shop Zenith Living. Here's everything you need to know about how we ship your order.

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods, processing may take a few additional days — we'll notify you by email if there's a significant delay.

Freight Delivery Timeframes

Oversized items (such as bed frames, adjustable bases, mattresses, and sectional sofas) ship via freight carrier. Standard freight delivery takes 10–21 business days after processing, depending on your location. The carrier will contact you directly to schedule a delivery appointment.

Shipment confirmation & Order tracking

You'll receive a shipping confirmation email with your tracking number(s) once your order ships. Tracking information becomes active within 24 hours of receipt.

Shipping Rates

We offer Free Shipping on all orders within the contiguous United States. All shipping costs will be clearly displayed before you finalize your payment.

Shipping Zones

We currently ship to all addresses within the contiguous United States. We do not ship to Alaska, Hawaii, P.O. Boxes, or military bases (APO/FPO).

Damaged Items

If your order arrives damaged, please contact us at contact@shopzenithliving.com, by phone at (855) 585-0680 or by mail at Estlon Capital LLC C/O Shop Zenith Living, 625 E Twiggs St, Tampa, FL 33602 within 48 hours of delivery with photos of the damage and your packaging. We'll work with you to resolve the issue promptly — please do not discard packaging materials until the issue is resolved.